5 questions every small business owner should ask their customers?


You wear so many hats, it feels like a costume party – but nobody’s laughing (except maybe the overwhelm monster).

You’re the CEO, marketing guru, customer service champ, and probably the janitor some days. Running a small business is your passion, but lately, it feels like you’re constantly guessing what your customers truly want. You’re pouring your heart and soul into your products and services, but are they hitting the mark?

Sound familiar?

You’re not alone. Countless small business owners struggle to understand their customers on a deeper level. We get it – between juggling a million tasks and keeping the lights on, figuring out what makes your customers tick can feel like an impossible feat.

That’s where this checklist comes in.

I’ve put together 5 unexpected questions that go beyond the surface, helping you tap into the hidden desires and frustrations of your customers. These aren’t your typical “how was your experience?” questions. These are the kind of questions that will make you say, “Wow, I never thought about that!”

Because sometimes, the biggest breakthroughs come from the questions you never thought to ask.


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